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Terms and Conditions

Zonicsoft It Web Solutions Private Limited (“we,” “our,” “us”), the innovators behind velvetvibez, is committed to making users’ (“you,” “your”) shopping experience nothing short of extraordinary. Welcome to our online store, where style meets sophistication in every piece. By accessing our website, you agree to the terms and conditions outlined below. These guidelines ensure a seamless and enjoyable shopping experience for all users. Please read them carefully before proceeding with any transactions.

Use of Our Website

Our website is intended for personal shopping and browsing purposes only. Unauthorized commercial use or resale of products is strictly prohibited.

Permitted Use

Users must not attempt to hack, modify, or interfere with website functionality.

Website Access

We reserve the right to modify, suspend, or restrict website access at our discretion. Users must not interfere with website functionality through malicious activities.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Any actions taken under your account will be deemed as authorized by you.

User Accounts

Creating an account allows you to access exclusive features. Users must provide accurate information when registering to ensure smooth transactions. Accounts found engaging in fraudulent activities will be suspended without notice. Maintaining security and confidentiality of login details is your responsibility. If you suspect unauthorized account activity, notify our support team immediately.

Information Accuracy, Completeness, and Timeliness

We strive to ensure all product details, pricing, and availability are accurate at the time of listing. However, errors may occasionally occur, and we reserve the right to correct them. Customers are encouraged to verify product details before making a purchase. Any reliance on website content is at the user's own risk.

User Content and Responsibilities

Users may post reviews, comments, or feedback, provided they adhere to respectful communication. Any content deemed inappropriate, offensive, or misleading will be removed. We hold the right to use user-generated content for promotional or analytical purposes. Users are solely responsible for the accuracy and legality of the content they submit.

Our Intellectual Property

All website content, including text, images, logos, and designs, is owned by or licensed to us. Unauthorized reproduction, distribution, or modification of our content is strictly prohibited. Our intellectual property is protected under applicable copyright and trademark laws. Users must obtain written consent before using any of our proprietary materials.

Prohibitions

  • Users must not attempt to hack, modify, or interfere with website functionality.
  • Unauthorized use of automated tools or bots for purchasing is not allowed.
  • Harassment, abuse, or hate speech towards other users or staff is strictly forbidden.
  • Fraudulent transactions, false claims, or chargeback abuse will result in account suspension.
  • Any activity violating intellectual property rights or privacy laws is prohibited.
  • Users must comply with all applicable laws and regulations while using our platform.

Product Listings

We make every effort to present product listings with accurate descriptions, images, and specifications. However, variations in color, size, or material may occur due to differences in display settings or manufacturing updates. Customers should read the product descriptions carefully before making a purchase. If additional details are required, our support team is available to assist.

Ordering and Payment

Orders are processed once payment is confirmed through our secure payment gateways. We accept multiple payment methods to ensure convenience for all users. If a payment issue arises, we may request additional verification to prevent fraudulent transactions. Customers will receive an order confirmation email upon successful purchase.

Commitment to Accuracy

We take accuracy seriously, ensuring that product details, availability, and pricing reflect the most up-to-date information. However, occasional discrepancies may arise due to system updates or unforeseen errors. In such cases, we reserve the right to make corrections and inform affected customers. Our goal is to maintain transparency and accuracy at all times.

Errors, Inaccuracies, and Omissions

Despite our best efforts, occasional errors may appear in product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors at any time without prior notice. If an order is affected by an inaccuracy, we may cancel it and provide a full refund.

Changes to Terms and Conditions

We may revise these Terms and Conditions at any time to reflect updates in policies or legal requirements. Changes will be communicated via our website, and continued use signifies acceptance of the revised terms. Users are responsible for reviewing the Terms periodically to stay informed. Your trust is our priority, and we are committed to maintaining a fair and transparent shopping experience.

Contact Us

Drop us a line to get answers for your questions regarding our Terms and Conditions.

zonicsoftitwebsolutionsprivate@gmail.com