As the team powering Velvetvibez, Zonicsoft IT Web Solutions Private Limited (“we,” “our,” “us”) is focused on crafting a shopping experience for users (“you,” “your”) that is both exciting and effortless. Your privacy is important to us, and we value the trust you place in our brand. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. By shopping with us, you agree to the collection and use of data as outlined below. We prioritize transparency, ensuring you understand how your details are handled.
When you create an account or place an order, we collect details like your name, email, and payment information. Contact details help us process orders, send updates, and provide seamless customer service. Optional details, such as preferences and reviews, allow us to tailor recommendations. Rest assured, we collect only the necessary data to enhance your experience.
We use cookies and analytics tools to gather insights on website visits, browsing behavior, and device details. These technologies help us improve website performance and provide a personalized experience. Tracking pixels may be used for marketing to show relevant products and offers. This information remains confidential and is used strictly for enhancing your shopping journey.
We do not sell your information to third parties, and your trust is paramount to us. Analytics and advertising partners receive non-identifiable insights to help us refine our offerings. Legal compliance or fraud prevention may necessitate information sharing with regulatory authorities. Any data-sharing practice is conducted responsibly, ensuring confidentiality and compliance with privacy laws.
Protecting your personal information is our highest priority, and we implement industry-standard security measures. Encryption technologies safeguard payment transactions, ensuring sensitive data remains protected. Secure authentication processes prevent unauthorized access, keeping your account safe. We continuously monitor our systems to detect and mitigate potential security threats.
We retain user information for 8 to 12 months to fulfill the intended purpose, such as order fulfillment and legal compliance. Personal data is securely deleted when no longer required or upon user request. Transactional records may be kept for auditing and regulatory obligations.
Cookies enhance your browsing experience by remembering preferences and improving website performance. These small data files help us analyze trends and provide tailored recommendations. You can adjust your browser settings to manage or disable cookies at any time. Disabling cookies may limit certain features but will not affect core shopping functions.
Our website is not intended for users under 18, and we do not knowingly collect data from minors. If a child’s data is mistakenly obtained, we take immediate steps to remove it. Parents or guardians concerned about their child’s data can contact us for resolution.
You have the right to access, update, or delete your personal information at any time. Requests regarding data access or modifications can be made through our support team. We respect your choices, ensuring transparency and control over your personal information.
We may update this Privacy Policy to reflect new regulations or changes in our business practices. Any modifications will be communicated through our website, ensuring you stay informed.
We are willing to clear any of your queries regarding our Privacy Policy.
Email: zonicsoftitwebsolutionsprivate@gmail.com